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Should the use of the service be prevented due to the Operator’s activities or should the quality be repeatedly inferior, the Federation Member shall inform the Operator of the interruption of service or deterioration of quality and request corrective actions in writing, as set forth in section 9. A reasonable amount of time shall be reserved for the Operator to correct the possible deficiencies and defects observed in the contents and quality of the services. Should the use of the services be hampered by factors essentially attributable to the Operator, the Federation Member shall not be obliged to effect any payments for the said period as per the price list. However, a defect in the availability or quality of the services does not warrant any other indemnity for damage.

6. Personaldataprotectionanddatasecurity Personal data protection and data security

Both parties are committed to complying with the obligations imposed by the currently valid legislation on personal data protection as well as processing and disclosure of personal data, obligations of non-disclosure and secrecy, as well as a sufficient level of data security for the services. In particular, the Federation

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The representatives of the Federation Member are entitled to participate in events and training arranged by the Operator for the Haka AAI service users. The normal course fees listed in the Operator’s training calendar shall apply. The pricing of tailored courses are separately agreed.

9. Noticesandreportstotheotherparty Notices and reports to the other party

The written notices and reports mentioned in this Agreement can be delivered electronically to the email addresses provided by the parties to each other or by mail to the contact persons designated by the parties. A notice delivered in electronic form is considered to be received by the recipient on the following working day from the date of sending. A notice delivered by mail is considered to be received by the recipient on the seventh day following the date of such mailing.

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