Arvo’s accessibility statement

This accessibility statement applies to Arvo – education management information service and has been updated on 23 January 2024. The service is governed by the Act on the Provision of Digital Services, which requires public online services to be accessible.

The accessibility of the service has been assessed by a third-party expert organisation. The accessibility check evaluated the response to Arvo’s data collection and the pages that guide the user to the data collection form. Any functions related to the administration of the service (officials’ user interface) were excluded from the assessment.

Accessibility status of the digital service

Largely meets the accessibility requirements.

Non-accessible content

The identified minor shortcomings include:

  • Operable: Navigable
    • The screen reader starts reading the data collection form from random points instead of at the beginning of the page.
    • 4.3 Focus order
  • Understandable: Language of page
    • When using Firefox, the screen reader sometimes reads the content in the wrong language on the data collection form and the page that leads to the data collection form
    • If Chrome or Edge browsers are used and the language of the screen reader is changed on the data collection form, the screen reader may read the data collection form’s response options in the wrong language
    • 1.1 Language of page

Feedback and contact information

We are glad to receive feedback, questions and suggestions to improve the accessibility of Arvo at arvo@csc.fi. 

Supervisory authority

If you notice any accessibility issues on the website, please give feedback to the site administrator first. Responding may take up to 14 days. If you are not satisfied with the response you receive or you do not receive a response at all within two weeks, you can submit a notification to the Finnish Transport and Communications Agency Traficom. The website of the Finnish Transport and Communications Agency Traficom provides detailed information on how to submit a notification and how the matter will be handled. 

Contact details of the supervisory authority

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus(at)traficom.fi
telephone switchboard 029 534 5000

We are constantly working to improve accessibility

A plan has been drawn up for the identified repair needs, and the progress of the repairs will be updated in this accessibility statement.

We are committed to improving the accessibility of the service. Our measures to ensure the accessibility include: 

  • We will improve the accessibility of the website by repairing identified repair needs in a prioritised order.
  • We take accessibility requirements into account in the development of the service.
  • We support our personnel in producing and maintaining accessible content.


Tälle sivulle on linkki Arvon virkailijakäyttöliittymästä.

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