How can I download R packages?
You can download the R packages via CRAN mirror repository on RStudio. Please, see the instruction ("CRAN_Library_RStudio.pdf") on the FIONA desktop on how to enable CRAN mirror repository on RStudio.
- If a package is not already in the CRAN, ask the admin to download it. Here you can find instructions for the support request.
- Please note, that in some cases, the downloading a package needs to be approved the data security specialists.
How can I download Stata or other programs' packages?
- Stata or other programs' packages (with the exception of R packages) can be downloaded by the administrator.
- Here you can find instructions for the support request.
- Please note, that in some cases, the downloading a package needs to be approved the data security specialists.
Stata seems to download temp files to C folder, and due to this the memory running out - what to do?
- You can direct Stata to save the temp files to the W folder. Please, see the instruction ("StataTemporaryFolder.pdf") on the FIONA desktop.
- If the memory is still running out, check instructions for the support request.
I would like to update or install a software – what to do?
- A software can be updated by the administrator.
- Here you can find instructions for the support request.
- Please note, that in some cases, the installing a package needs to be approved the data security specialists. In addition, there may be additional costs for installing the software (e.g. related to licences and installation work).
The SPSS is not working?
- Error message: E.g. "Error #7001, There is no license for IBM SPSS statistics.
- This issue is due to lack of SPSS licenses (there is only a limit number of SPSS licenses in FIONA). In this case, you have to wait for a license to be released.
The program gets stuck or run out of memory - what to do?
- Log out of FIONA using the Sign Out button (NOT disconnect button). The Sign Out button can be found in the bottom left corner of the Windows Start menu. It's located behind the "character" icon. This will end the whole session, and often helps if the temporary files are cause of the stuck/memory loss.
- If this measure do not help, check instructions for the support request.
How can I adjust the resolution of the display? Everything looks very pixelated and very large on the screen.
At first, please press CTRL + SHIFT + ALT which will open the remote access settings. Check if the "Display" setting has a checkbox under "Automatically fit to browser window". Attached a screenshot to clarify.
If this does not help, we can try to manually set the resolution to your preference. Here you can find instructions for the support request.
Where can I find RStudio on a Linux machine?
- RStudio can be launched by entering start-rdesktop in terminal.
How do I log out of a Linux machine in a safe way?
- The "Log out" feature corresponds to Windows' "Sign out" feature. If you want to disconnect from your session just close the browser tab or window.
How are file paths in Linux configured?
- The path for Work is /mnt/work which is the same for all users in a project. All available network drives can be found under the /mnt directory.
Is it possible in Linux to have a Stata shortcut on my desktop or in applications menu?
- Creating shortcuts differ a bit between Linux and Windows. You can open a terminal window (Applications → System Tools → Terminal) and enter the following command: ln -s /usr/local/stata17/xstata-mp ~/Desktop