Logging in
Q: I'm trying to log in Peppi at home but Peppi won't let me in.
A: Make sure that you are connected to the VPN. Read more about logging in.
Student number
Q: I can't find my student number in Peppi or it is not in use.
A: In Peppi your old student number from Oodi is no longer in use. Your information is studied by a study right-specific identification number. Read more about study rights.
Credits
Q: I don't see all/at all my own credits.
A: Check if you have noticed all your different study rights? Read more about study rights. Don't get scared if you can't see all the information right away - all the information is saved, but it might take a little time to make them visible for you.
Q: Credits are under the wrong right of study.
A: You can transfer credits from one study right to another. Please contact your own Faculty's Academic Affairs Service Team.
PSP
Q: My PSP is empty and I can't find my studies in it.
A: Have you checked that you have opened the study right that you wish to examine? Read more about study rights. If this doesn't help, contact your faculty's Academic Affairs Service team. Be patient and don't worry - your request will be dealt as soon as possible! Don't get scared if you can't see all the information right away - all the information is saved, but it might take a little time to make them visible for you.
Registration/cancelling the registration or enrollment
Q: I am trying to cancel registration of course but there is not available data in my studies icon and following message appear "Opetuspiste -tieto puuttuu. Ota yhteyttä opintotoimistoon."
A: This is a broader problem in Peppi and it is currently under investigation.
Contact or personal information
Q: My name of address is wrong in Peppi.
A: Please contact your own Faculty's Academic Affairs Service Team.